Frequently Asked Questions

Frequently Asked Questions

People seek out counseling for a variety of reasons. Some are struggling with anxiety or depression. Some are angry or worried. Others seek out counseling to help change their behaviors or break addictions. People also go to counseling to help accomplish life goals and break through barriers that have been holding them back. Some people just need to be able to talk to some without feeling judged to sort out their feelings so they can move forward in life with clear direction.

Any kind of mental health counseling depends on developing a trusting relationship where you feel valued and understood. Once this is established then you feel comfortable enough to be honest about what you are feeling and thinking. This allows a safe place to explore topics that you normally don’t speak about with others. As you work through the issues, there will be epiphanies that alter how you view the world around you which enables positive changes to take place. The process is not easy or fast, but it does work when you are committed to it. The temporary pain of difficult problems is replaced with long term peace of mind.

Everything discussed in session with a counselor is confidential and protected under the law. One exception to this is if you give permission to disclose information to someone else. A form must be completed stating who the counselor can speak to and what kind of information is allowed. Also, if your safety or the safety of others is in jeopardy then the counselor has a duty to do what is necessary to protect yourself or others and this may include disclosing confidential information, if necessary.

In the first session you share what brought you to counseling and some background information. You can also expect to complete some brief paperwork. You share what you feel comfortable sharing.

It depends. Sessions are typically 45-55 minutes long. Depending on your situation you may need to come to counseling twice a week, once a week, once every-other week, or once a month. Most people come once a week until things start to improve and then move to every other week or once a month until they are comfortable not coming in.

Both Ashley and Dustin are Christians. We believe that Jesus is the Son of God and that he is alive and seated at the right hand of God now. We also believe that He is coming back to judge the world. The dead will rise, some to eternal damnation and others to live in heaven. We are also counselors and we do not impose our beliefs on those who come to counseling. Rather, we work from your perspective to help you in your current struggles in life. Spirituality is very important to all of us as your beliefs define your purpose in life. Oftentimes people are hurt by their religious experiences in life and it is normal to struggle with your spiritual beliefs. As clients come to understand the influence of their spiritual beliefs it allows for more meaningful healing to take place.

LPC-A stands for Licensed Professional Counselor – Associate. Ashly has  Masters in Arts in Counseling. Ashley passed the LPC exam and is completing her 3000 hour internship with Dustin as her supervisor. 

LPC-S stands for Licensed Professional Counselor – Supervisor. Dustin does not have a doctors degree, he has a Masters in Science in Counseling. After his  master’s degree he took the LPC exam, passed it, and began the 3000 hour internship. Dustin completed his internship under Dr. Steven Armstrong in 2009. In 2015 he completed training to be a supervisor. Since then, he has trained several Interns on how to be a counselor.

Our approach is tailored to the client to provide the most effective treatment possible.

Schedule a Session

Sessions are scheduled by creating an account on the online portal. A credit card is required.
You can also call (972) 992-5978 for assistance.

BCBS, Aetna, Cigna, and United Health Care are all accepted. The client is responsible for making sure therapeutic services are covered, what their co-pay is, and will be responsible for payment if insurance is denied or fee’s are applied to the clients deductible.

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